Privacy Policy.
How we collect, use, and protect your information.
Last Updated: May 2026
Hart to Human PLLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, schedule appointments, or use our services. This may include your name, email address, phone number, and information related to your care.
Protected Health Information (PHI)
As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). All protected health information is handled in accordance with HIPAA regulations and our Notice of Privacy Practices, which is provided at the start of treatment.
Website Analytics
We use Google Tag Manager and Google Analytics 4 to collect anonymous usage data including pages visited, time spent on site, general geographic location (city/state level), device type, and referral sources. This information helps us understand how visitors interact with our site and improve the experience. Google Analytics does not collect your name, email, or any personally identifiable information unless you voluntarily submit it through a form.
Cookies
Our website uses cookies placed by Google Analytics to distinguish unique visitors and track sessions. These cookies do not contain personal information. You can disable cookies in your browser settings at any time, though some site features may not function optimally. We do not use cookies for advertising or remarketing purposes.
Email Collection
If you voluntarily provide your email address through our relationship quiz or chatbot, it will be added to our mailing list (managed by MailerLite) for occasional relationship tips and practice updates. You can unsubscribe at any time using the link in any email. We never share your email address with third parties.
Chatbot Notice
The chat widget on this site does not collect, store, or transmit Protected Health Information. It is intended for general inquiries only. All conversations remain in your browser and are not saved or transmitted to any backend system.
Third-Party Services
We use the following third-party services:
SimplePractice — Electronic health record and scheduling platform. HIPAA-compliant with its own privacy practices.
Google Analytics / Google Tag Manager — Anonymous website analytics. Data is processed by Google per their privacy policy.
Formspree — Business inquiry form processing. Form submissions are transmitted securely and not stored beyond delivery.
MailerLite — Email newsletter management for voluntarily submitted email addresses only.
We do not sell, trade, or transfer your personal information to outside parties.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information. For requests related to protected health information, please refer to our Notice of Privacy Practices or contact us directly.
Contact
If you have questions about this Privacy Policy, please contact us through our contact page.
Hart to Human PLLC
Hart, LMFT · FL #MT5423
Virtual practice serving Florida